Posts Tagged ‘social media’


Kudo’s to The Hartford
The only Ad with links
to Social Properties.

It was funny that a few people came up to me and said something like, “Mike, good to see you back here! Boy how long has it been? A couple years?!?!” Actually, I only missed one meeting last summer in Bermuda!! But I signed up so late that I wasn’t event on the late-registration list! Truthfully, I almost didn’t go – purely out of frustration. However, as it turned out, I was pleasantly surprised to find many of the companies within the association going hard after Social Tech. IMHO, that bodes well for the industry. So I humbly say thanks to several people that encouraged me to go, especially Ed, Steve, James, John, Fred, Mike and a few others. Read the rest of this entry »


The following are critically important, baseline activities which I’ve observed to be crucial to a well-conceived, comprehensive Social Tech implementation map. Read the rest of this entry »



Let me start by saying, I don’t have all the answers. But I’ve observed a few things that perhaps might be considered a state-of-the-business in some way. And yes, there are many exceptions to all these items.

Starting out 2014, after 4 years of talking about Social Tech to insurance executives, I’m concerned that too many insurance companies and agencies, and the business partners and associations that serve them, are missing a critical sea change in business. Read the rest of this entry »


Using the word “intense” brings me back to High School in the late ’70′s, but it fits. Here’s a trip through time… Read the rest of this entry »


Haircut In Destiny Salon

In September and October, I mentioned this November trip to Thailand on the blog and via Social Networks. I’ve been back for 10 days now and still find myself tearing up everyday at some point. Having finally recovered from jet lag, which was a LOT harder and more painful than expected (you global travel vets might comment), I’m finally starting to think clearly about what happened to me over there and what it means for me/us longer term. As of today, Thursday, I’m not yet ready Read the rest of this entry »