Archive for the ‘Social Tech’ Category

18th

On a phone call with an insurance marketing industry veteran this morning, he said this:

“The Market is demanding more access and transparency. Regulators are demanding more information security and compliance. Insurance companies are struggling with adapting product and process to generational preferences and digital requirements. People will tolerate some level of off-line completion in the process, via email or phone, as long as it’s efficient and streamlined and non-repetitive providing a good user experience. The ones that solved it are winning. Some have spent millions on processes that didn’t have buy-in from internal teams and therefore didn’t yield the necessary ROI. That learning process has been costly.”

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8th

For the last year, while working as a full-time HCM Consultant with CPI-HR, I’ve been testing Linkedin Pulse. By the way, a Linkedin B2B associate, Natha Green, shared with me that Linkedin Pulse has been the single most used piece of functionality in the history of Linkedin.

Lunch with my Daughter - Home from Cambodia

Lunch with my Daughter – Home from Cambodia

Here’s a list of the articles I’ve published on the network:

  1. #Recruiting the Next Generation in #Manufacturing
  2. Executive Coaching Requires a Village
  3. The “Human” Side of Human Capital Management #HCM #Culture
  4. Surviving a Surprise DOL Audit on Christmas
  5. Social Business & HR – Changing Points-of-View
  6. Reader Comments: HR Readiness – The Future is Now!
  7. Video: Secrets to Growth by #Crains52 Winners

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14th
Yellow Pages Books

Yellow Pages Books

Back before the Internet, when you had a new personal or professional need, something out of the ordinary, did you stop and think, “Yikes, I don’t know who to call on this. Geez, who do I know that might know a trusted contractor? I know! I’ll call Joe. Joe knows EVERYone.” And if you reached Joe and he gave you a couple names, did you call those companies or those people based on Joe’s Word of Mouth referral BEFORE you pulled out the 5-pound phone book? Or did you go find the Yellow Pages® and say, “Hmmm, I wonder what category that kind of service would be listed under? Let’s see… ‘Cracks in the cement floor’…CR… No. Ah, here it is… ‘Cement Floors’ … I’m sure these guys fix cracks. Of course there might be a few butt cracks in view, but I’ll take the kids to McDonalds. Now, which one should I call? I like this logo…”  Read the rest of this entry »

14th

Top 100 Insurance Blogs, Nov 2014

Of course lists like these are always incomplete (e.g. the GenRe Perspective blog, one of my favorites, is not included), but here’s a list that might be helpful to browse and perhaps scan for inclusions in your River of Information. Read the rest of this entry »

8th

June was an action-packed month for me, criss-crossing the country multiple times, speaking at four different events, tLondon Tubealking with a lot of people about Social Tech and insurance, meeting with clients, and working with a non-profit in Thailand via Skype. As the local psychologist said about Dr. Mavin at the end of What About Bob after Dr. Marvin leaps and tackles Bob at is own surprise birthday party, “It’s a lot to bite off all at once…”

But the intersection of travel, speaking with people, presenting, and meeting with clients caused me to discuss with others the following critically important question: Read the rest of this entry »

Archives to 2005