E-Commerce with an emphasis on Social Technologies
Simple question: Who developed and maintains your Web site? Was/Is it YOU (or your marketing dept) or was/is it an IT geek a couple floors, stairs and halls away? (Btw, I can say geek because I am one, or at least half-one.) So You or IT?
I recently saw a billboard in Tampa. It said in big block letters, “Does your Web site suck?”
How you can tell if your Web site sucks?
An obvious related question: Whoever did your site, how much experience did they have with high-performance Web sites before they started out? Really – experience with sites like the one you wanted. Did they do 1? 2? maybe 3? Or did they do 10s and 100s, know all the in’s and out’s, can do things fast, hit the mark (or at least 80-90%) right out of the gate, etc.?
Analogy: If you were building a national account sales team where your company would live and die by the results it generated, would you hire a guy fresh out of HS who sold shoes at JC Penney parttime, or would you hire an industry veteran that is currently doing the SAME THING for someone else? Do you see the analogy? Come on, now. You get what you pay for.
Now more than ever, it’s critical to hit the mark and position yourself and your operation for the next wave of Internet marketing. Call an industry veteran and get your site fixed – content management, CSS, Blog, RSS, viral, personal, channel-of-choice, nimble, sticky, conversions. Shouldn’t take more than three to five months. Should be easy to maintain and update.
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Next post – PIMA Annual Meeting. Starts tonight.