E-Commerce with an emphasis on Social Technologies
Shannon, 2nd from right
Welcome to the first in a series of podcasts live from the 2007 PIMA Annual Meeting in Boca Raton, FL. Up first is a brief interview with Shannon Warner of AIG. I spoke with Shannon during a break after the opening keynote talk by Mike Manes of Square One Consulting, an engaging talk about the future called “Handrails for a Flat World”.
In addition to talking about Mike Manes’ insights, I asked Shannon to comment on the apparent lagging nature of health and life carrier adoption of the Internet in the quoting and enrollment of their insurance products — so-called front-end processes. What’s at stake for the insurance companies? Listen in — very interesting.
Thanks, Shannon. I appreciate your insights and inspiration.