E-Commerce with an emphasis on Social Technologies
Well, our client was not selected as the overall E-Fusion Award “Recipient” in the Customer Management category at the A.M. Best Insurance and Technology Conference in Boston. But we’re still pretty proud that our entry, www.communitycarerx.com developed for MemberHealth Inc., was selected as a Finalist.
The Medicare Part D enrollment and information site is unique because of its ease-of-use, its tremendous results, and low cost. Geared toward senior citizens and their caregivers, the contest judges noted the site caters to an under-served online community. And, the success of the site bodes well for the future selling of insurance to seniors.
There were a lot of great entries, and the competition was stiff. Hats off to the winner in our category, Oceanwide Inc.: GENOA, a collaborative, comprehensive Web-based software for global marine insurance.
I had a good time at the conference. It was great networking with other successful insurance e-business veterans, hearing about their successes, and all the great health and life IT department jokes. The buzz this year was wireless technology, and how it is used to set up virtual offices where and when they are needed.
I spent a lot of time talking about online agent licensing or appointment. Everybody seems to know it is needed and how helpful automating the system can be. Our Case Study AppointMyAgent.com is a great example.
Boston is a great city. I had dinner with a dear friend, an old roommate from school who is a naturalized citizen from Iran. He is planning his doctorate on the convergence of four “tectonic plates” moving in the world today: Globalization, the rapid evolution of IT, international relations, and religion.
It was a fascinating discussion. He mentioned how IT is really disrupting a lot of things in the world today. People living in the most remote shacks of developing countries have satellite dishes on their roofs. They’re picking up incredible amounts of information about the world. It will be interesting to see how the world will continue to develop over the next few years. Effective communication and diffusing misunderstanding will be critical. I told Reza he should consider a Blog along the way….
That’s all for now. The next conferences I’m scheduled to attend are the PIMA Annual Meeting in Boca Raton, FLA January 18-21 and the ICMG Annual Meeting, January 31 through Feb. 2, at Bonita Springs, FLA. I hope to see you there.