I was wrong.

A few months back I commented on the concept of Social Tech as essentially “Digitizing the Soul of the Enterprise”. The point was that the enterprise can now use storytelling through blogs, videos, memes, infographics, podcasts, and various forms of social media, to tell the world what they are all about.  Read the rest of this entry »


@HubSpot #Inbound14

Check out the TWEETBINDER Twitter hashtag stats for the last 7 days!

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First of all, I’m an idiot and I don’t get a lot of things right. Nuf said.

Boy, it’s been one heck of a year. Today marks the return to HubSpot Inbound. Last year, at the end of #Inbound13, Scott Harrison’s closing keynote ROCKED MY WORLD and sent me in a new direction. Read the rest of this entry »


nikkisplace.org Before & After

It’s Labor Day 2014 back in the States. After flying halfway around the world from Saturday morning to Sunday night, I’m back in Thailand this week to help an orphanage for children with HIV – Agape Home. As I guest posted on their new blog, some friends of mine asked me if I would help this group with their digital capabilities – Web, Social, Donor Management – simple digital plumbing that would go a long way towards helping them expand to handle more children.

Step one has been overhauling the Web site. The old site was flash-based and didn’t work on mobile, hard to update, lots of challenges. Following eight weeks of work, their new site launched last Friday – not fancy, but suitable for this first phase.

Phase Two will be all about selecting, installing, and training on a new donor management, cloud-based core platform.

This week, Read the rest of this entry »


June was an action-packed month for me, criss-crossing the country multiple times, speaking at four different events, tLondon Tubealking with a lot of people about Social Tech and insurance, meeting with clients, and working with a non-profit in Thailand via Skype. As the local psychologist said about Dr. Mavin at the end of What About Bob after Dr. Marvin leaps and tackles Bob at is own surprise birthday party, “It’s a lot to bite off all at once…”

But the intersection of travel, speaking with people, presenting, and meeting with clients caused me to discuss with others the following critically important question: Read the rest of this entry »